We want you to receive your goodies as fast as possible! Please understand that some of our products are made to order. That means shipping and processing may take some time. Processing can take up to 7 business days as we are a small business. You should receive your order anywhere from 1-2 weeks after shipping depending on our manufactures and your location. Please allow up to 3 weeks to receive your item, if you have not received it please inform us as soon as possible. Please understand we do our very best to provide the best service to our clients! If you have any questions about your order please feel free to reach out at firstname.lastname@example.org.
SHIPPING RATES & DELIVERY
Lankri's ships all orders from our base in Miami. Orders are packed and dispatched within one to seven business days, unless purchased as pre-order. All purchases made on weekends and public holidays will be processed on the following business day. Please understand some of our products are made to order! Once your order is shipped, you will receive a shipping confirmation.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Some delays may be experienced due to public holidays, customs, for remote areas, extreme weather conditions and issues with the local postal service, and this is out of our control. Moreover, we do not hold responsibility for damaged, lost or stolen packages.
When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Website. All purchases from this Website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Website pass to you once the items have been dispatched to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments with the appropriate mail carrier. You are also responsible for tracking the progress of your shipment and ensuring you collect your parcel from your local post office if an attempted delivery has failed. If you fail to collect your shipment and your order is returned to sender, you are liable for the re-shipment cost.
PLEASE NOTE -
As the recipient, you are liable for all import duties, customs and local taxes levied to the country you are shipping to; payment of these may be necessary to release you order from customs on arrival. Lankri's will not be held liable for any fees or taxes you may incur or if your product is seized by customs. We advise that you familiarize yourself with any import duty, customs and local sales taxes as well as it's rules and regulations for importing foreign goods and products applicable to the destination of your package.
When you pre-order an item from Lankri's, it is reserved exclusively for you and the order is placed with the manufacturer.
All orders that include pre-order items will be shipped when the entire order is ready for shipment. For partial shipment options please contact us directly, additional shipping fees will apply for partial shipments.
All pre-order sales are final and cannot be cancelled and are therefore are not eligible for a refund.
Estimated dispatch time frames for pre-order items detailed in the product description are to be used as a guide only. Some delays may be experienced during production or due to logistics and this is out of our control.
Please note when ordering a 'pre-order' item, we encourage you to pay for the order separately to other items you would like to purchase, to will allow shipment of your other items straight away. Your pre-order will then be sent after the arrival date.
If a sold-out item is purchased, you will be notified by email as soon as reasonably practicable and offered a suitable replacement, a credit note, or a full refund.
Expected new arrivals and items that may be restocked will be labelled as "pre-order". Unfortunately Lankri's cannot provide definitive release dates however you may subscribe to our newsletter to receive up to date information or express interest for items you wish to be restocked.